CVE-2024-28986General(solarwinds / web_help_desk)

LOWCVSS 9.8 · CRITICALCISA KEV

Signal is active with 1 mentions in latest observed window

Immediate actions

  • Track advisory updates for patch or workaround availability

Recommended action window: Monitor and triage in normal cycle

NVD description

SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.   However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.

0.0/ 10 priority

Sources & remediation

Listed in the CISA Known Exploited Vulnerabilities catalog. Federal remediation due date: 2024-09-05. Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.

Weakness type (CWE)
CWE-502

Priority

LOW

Exploitation

ACTIVE

PoC

NONE

Patch

NONE

Momentum

NONE

Are you affected?

If you run products in this scope, you should treat this CVE as relevant to your environment.

  • web_help_desk

Threat summary

  • 1 mentions across 1 observed day

What's happening

  • Technical details provided in 1 signal
  • General: 1 classified signal
  • 1 total mentions across 1 day

Affected systems

Vendors
Products
web_help_desk

1 version affected across 1 product

Deep dive

Activity timeline1 mentions / 1d
00111Mentions · 2026-01-28: 1Technical Details · 2026-01-28: 101-28
Signal classification1 categories
General
1100.0%
Full discourse1 post
  • Horizon3.ai@Horizon3ai
    General

    WHD has a history here: CVE-2024-28986 → RCE CVE-2024-28988 → bypass CVE-2025-26399 → bypass Now… CVE-2025-40551 → bypass again

    Post summary

    The text lists several CVEs with brief vulnerability type descriptors but provides no exploitation or mitigation details.

    10000115
    2.6K followersView on X
CPE platform detail2 entries

2 of 2 entries

PartVendorProductVersionTarget SWTarget HW
Appsolarwindsweb_help_desk---
Appsolarwindsweb_help_desk12.8.3--

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