CVE-2026-20170Disclosure(cisco / webex_contact_center)

LOWCVSS 6.1 · MEDIUM

Signal is active with 1 mentions in latest observed window

Immediate actions

  • Track advisory updates for patch or workaround availability

Recommended action window: Monitor and triage in normal cycle

NVD description

A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scripting attacks. Cisco has addressed this vulnerability in the Cisco Webex Contact Center service, and no customer action is needed. This vulnerability existed because HTML and script content was not properly handled. Prior to this vulnerability being addressed, an attacker could have exploited this vulnerability by persuading a user to follow a malicious link. A successful exploit could have allowed the attacker to steal sensitive information from the browser, including authentication and session information.

0.0/ 10 priority

Sources & remediation

Weakness type (CWE)
CWE-80

Priority

LOW

Exploitation

NONE

PoC

NONE

Patch

NONE

Momentum

NONE

Are you affected?

If you run products in this scope, you should treat this CVE as relevant to your environment.

  • webex_contact_center

Threat summary

  • 1 mentions across 1 observed day

What's happening

  • Technical details provided in 1 signal
  • Disclosure: 1 classified signal
  • 1 total mentions across 1 day

Affected systems

Vendors
Products
webex_contact_center

1 version affected across 1 product

Deep dive

Activity timeline1 mentions / 1d
00111Mentions · 2026-04-16: 1Technical Details · 2026-04-16: 104-16
Signal classification1 categories
Disclosure
1100.0%
Referenced assets1 URL
By indicator
Full discourse1 post
  • CVE@CVEnew
    Disclosure

    CVE-2026-20170 A vulnerability in the Desktop Agent functionality of Cisco Webex Contact Center could have allowed an unauthenticated, remote attacker to conduct cross-site scriptin… https://www.cve.org/CVERecord?id=CVE-2026-20170

    Post summary

    Cisco Webex Contact Center’s Desktop Agent can be exploited via an unauthenticated remote cross‑site scripting vulnerability (CVE‑2026‑20170) as noted on the CVE record.

    00000108
    57.2K followersView on X
CPE platform detail1 entries

1 of 1 entries

PartVendorProductVersionTarget SWTarget HW
Appciscowebex_contact_center---

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