Signal is active with 1 mentions in latest observed window
Recommended action window: Monitor and triage in normal cycle
NVD description
An improper Input Validation vulnerability in OTRS Customer Backend module allows to access customer information which are restricted to other groups. Please note that the feature has to be anabled and CustomerGroupSupport has to be used to be affected. This issue affects OTRS: * 7.0.X * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X
Priority
LOW
Exploitation
NONE
PoC
NONE
Patch
NONE
Momentum
NONE
If you run products in this scope, you should treat this CVE as relevant to your environment.
CVE-2026-48189 Improper Input Validation in OTRS Customer Backend Allows Unauthorized Information Access https://vulmon.com/vulnerabilitydetails?qid=CVE-2026-48189
Post summary
The text announces CVE-2026-48189, noting that improper input validation in OTRS’s customer backend allows unauthorized information access, with no evidence of exploitation or patches provided.
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| Part | Vendor | Product | Version | Target SW | Target HW |
|---|---|---|---|---|---|
| App | otrs | otrs | - | - | - |