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CVE-2026-48210Disclosure(otrs / otrs)

LOWCVSS 5.7 · MEDIUM

Signal is active with 2 mentions in latest observed window

Immediate actions

  • Track advisory updates for patch or workaround availability

Recommended action window: Monitor and triage in normal cycle

NVD description

An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1

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0.0/ 10 priority

Sources & remediation

Vendor / third-party advisories
Weakness type (CWE)
CWE-200CWE-269

Priority

LOW

Exploitation

NONE

PoC

NONE

Patch

NONE

Momentum

NONE

Are you affected?

If you run products in this scope, you should treat this CVE as relevant to your environment.

  • otrs

Threat summary

  • 2 mentions across 1 observed day

What's happening

  • Technical details provided in 2 signals
  • Disclosure: 2 classified signals
  • 2 total mentions across 1 day

Affected systems

Vendors
otrs
Products
otrs

1 version affected across 1 product

Deep dive

Activity timeline2 mentions / 1d
01122Mentions · 2026-05-31: 2Technical Details · 2026-05-31: 205-31
Signal classification1 categories
Disclosure
2100.0%
Referenced assets2 URLs
Full discourse2 posts
  • CVE@CVEnew
    Disclosure

    CVE-2026-48210 An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users… https://www.cve.org/CVERecord?id=CVE-2026-48210

    Post summary

    The text announces CVE-2026-48210, describing an improper default configuration in OTRS 2026.3.1 that forces the 'Is visible for customer' flag, but does not provide PoCs, exploits, patches, or active exploitation evidence.

    00000159
    57.6K followersView on X
  • Vulmon Vulnerability Feed@VulmonFeeds
    Disclosure

    CVE-2026-48210 Improper Default Configuration in OTRS 2026.3.1 Exposes Internal Ticket Information https://vulmon.com/vulnerabilitydetails?qid=CVE-2026-48210

    Post summary

    CVE-2026-48210 highlights an improper default configuration in OTRS 2026.3.1 that exposes internal ticket information; there is no PoC, exploit link, active exploitation report, or patch referenced.

    0000057
    4.0K followersView on X
CPE platform detail1 entries

1 of 1 entries

PartVendorProductVersionTarget SWTarget HW
Appotrsotrs2026.3.1--

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